Of Americans who bank online, how many do so through a mobile phone?

The Center’s study of the future of money and banking found that using a mobile phone for online banking is more common than using a desktop computer, laptop, or tablet.

Of those who bank online, 72% do so through their mobile phone.


The likelihood that Americans use a mobile phone for online banking varies by age; the percentage using a mobile phone for online banking drops steadily as age increases.  For example, 92% of those age 18-24 and 91% of those age 25-34 do at least some of their online banking through a mobile phone — this compared to only 40 percent of those age 65 or older.

For those in the age groups 35-44, 45-54, and 55-64 the numbers are 87%, 71%, and 54%, respectively.


Females are more likely to use their phones for online banking than males. While 78% of females use their mobiles for online banking, only 67% of males do.


There are also differences in online banking in regard to race and ethnicity. While only 69% of white respondents use their cell phones to bank online, 83% of African-Americans and 85% of Latinos do.


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April 2, 2018