Get-a-ride services have grown in popularity, but not by much in the last few years.
In our Digital Future study, we asked people in 2016 and 2018 how often they used get-a-ride service like Uber or Lyft.
In 2016, 73.9% or respondents said that they never used get-a-ride services. In 2018 the percent had declined to 65.2%. Those who use Uber, Lyft, or similar services rarely increased from 14.1% to 19.6%.
Those who used the services frequently grew from 3.2% to 4.0%, and those who used them sometimes went from 8.9% to 11.1% from 2016 to 2018.
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May 28, 2019