Web Insight 133xxx: why do you not bank online?

Most people bank online.

In the Center’s study on banking, only eight percent of respondents said that they never banked online.

Of those who do not bank online, the number one reason given was concern about security, which was mentioned by 49% of those who do not bank online.

These concerns about security were strongly related to age.

This concern was mentioned by 57 percent of those aged 36 and above, but only 24 percent of those aged 18 to 35.
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February 24, 2020