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Over the course of the Internet Project's eight years, users feel the credibility of the overall web has dropped. The drop has been incremental year to year, but significant over eight years. As people are confronted by web sites posted by individuals and news organizations with which they might not be familiar, the importance of "brand" news from well-known orga- nizations continues to be quite important. In 2003, we began asking users their feelings about the credibility of web sites posted by established off-line news organizations, such as the New York Times and CNN. While only about half of those surveyed felt that most or all of the information on the web was reliable, beginning in 2003 74% felt that the sites of tra- ditional media organizations were credible. As blogs and user-generated content of some- times questionable reliability proliferated, the importance of branded media, sometimes a short-cut to credibility, increased. By 2007 80% of people on the web felt that most or all of the information posted by well-known off-line news sources was reliable and accurate.
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